Guide

At the Resort

All-inclusive perks, dining & tips

All-Inclusive

Your stay covers all meals, snacks, drinks (including alcohol), and room service. Dine at the specialty restaurants (reservations recommended) or the buffets. Resort activities include the lazy river, water slides, and the kids club.

We recommend downloading the Hyatt Inclusive Collection app to browse restaurants, make reservations, and check activities.

Not included: spa services and excursions. Tipping is encouraged for good service — bring small bills (USD or MXN accepted).

Water Safety

Drink bottled water only (provided in your room and restocked daily). Ice at the resort restaurants is filtered and safe. Avoid tap water for drinking or brushing teeth.

Good to Know

  • Child care: The kids club accepts ages 3-12 and is included. Nanny service is also available — email concierge.drena@dreamsresorts.com before you arrive to book.
  • Food allergies: Mention it at check-in and tell your server at every meal. Please let Jaime & Martin know too so wedding events can be tailored for you.
  • Hair & makeup: Available at the resort spa. Book in advance if you want services for the wedding day.